Brightlites - Innovative products to suit you and your lifestyle.

A few customer testimonials

Why our customers just keep coming back.....

'Dear Brightlites, Thank you for all your help, given so cheerfully to circumvent the mistake I made ordering online for a 60 year old world traveller who has everything but a P7 LED Lenser engraved with his name. The present arrived in a gift box less than 24 hours after my telephone call for help, this shows how much you value your customers, I shall be back, best wishes. Heather.'
Heather Nicholsen

'Many thanks. Received promptly. Good website, excellent customer care, great product and fabulous free gift.'
Mr Adatia

Dear Brightlites,
Many thanks for your prompt response. What can I say? How refreshing to see such a satisfactory resolution to the problem. I will be happy to accept the item and look forward to receiving the one ordered. Whenever I require similar products, be assured that I will try your site first.
Once again, many thanks
Mr Cooke

Many thanks
I look forward to receiving this terrific Torch. You provide really great service and terrific after sales backup!
Best wishes.
Mr Cooper

Hi,
I posted my faulty torch Wednesday, received my new replacement Saturday. Why can’t everybody give service like this? I can only say well done and thanks again.
Regards
Kevin

My order arrived today thank you. I will recommend your web site to friends who may wish to purchase in the future.
Regards
Craig

Thanks Brightlites,
I was impressed with Brightlites’ swift processing of my last order and could not resist this one so have just placed an order!
Martin

Dear Brightlites
You will be pleased to know that I have received my Triplex torch and thanks you again for your excellent service. 
Best wishes
J Parker

Dear Brightlites,
Thank you my order has arrived and I very much appreciate you keeping me informed of the order progress and the extra free gift.
GREAT SERVICE
Best wishes
Doug

Thank you so much for sending me a new free gift because the first was broken. That was unexpected and very nice of you. And it will be used with appreciation.
Lance

Sir, I ordered a Led Lenser P7 from you last Sunday, it arrived the following Tuesday. I would like to compliment you on this most excellent service. I was very impressed and will not hesitate to use you again in the future
Peter

Dear Brightlites,
It is a nice and very kind gesture to send me a gift, but it is really unwarranted because I made the error and should apologise.
I look forward to receiving my purchase and the additional torch for which I thank you very much.
At a personal level you have been extremely considerate and helpful. I shall always be pleased to return to your company again.
Best Wishes
Jack

Thanks for a quick delivery and a great product and gift.
Regards
Louis

Thanks for your prompt reply, once again Great Torch, and even Greater Service.
Jim . PS The free gift was outstanding too.

Dear Brightlites,
The package arrived on Saturday in time for the Birthday party on Sunday which was wonderful. Thank you again for such excellent customer service. I will not hesitate to recommend your company to others. You saved the day.
Kind regards,
Keith.

Hello,
I recently ordered a LED Lenser P7 and would like to thank you for the simple ordering process and extremely fast delivery.
I've started using the torch and am extremely happy. It is the best torch I have ever owned and I'm looking for the darkest places I can find to try it out properly! Thanks again, I'll be back soon for another look around your great website.
Best regards,
Simon

Hello,
I would like to pass my thanks on to you and to your company for the fast delivery and efficient order service.
I received the torch next day, which was great, the product was in great condition and works great. 
I have and would be more than willing to recommend your company to friends and family, and I will not be looking anywhere else but Brightlites should I need anything further.
Once again, thank you.
Joe H.

What a fantastic service, we had our goods before 9am this morning...amazing!
Mrs Irvine

Hi,
The torch arrived yesterday.
Thanks for a wonderful shopping experience.
I'm now telling everyone how good Brightlites are, really impressed with your prices and speed of delivery.
The torch is fantastic too, so much better than my old Maglite rechargeable, brighter and pocketable...
Great company, great prices, fast delivery & super torches.
Regards
Gary

Hi Brightlites,
I have placed another order with you. I will recommend "Brightlites" to all my friends!  Many thanks for the excellent customer services!
Andy

Dear Brightlites,
I was delighted to receive your prompt response to my e-mail and that you are sending a key ring torch.
Thank you for your excellent handling of this matter; good service is something of a premium product these days and you Brightlites are to be commended.
I will take great pleasure in passing on my first rate experience with Brightlites to my colleagues and friends.
Wishing you all the best for 2010
Best regards
Graeme A

Received my order on Thursday morning, I would just like to say that the service and goods from you are FIRST CLASS, I will be dealing with you again.
THANKS
Mr Regan

Hi,
Will continue to be faithful because you are the best. I would like to continue to order with you. Thank you very much for your help.
Z.

Dear Brightlites,
The replacement head torch has arrived and I am very pleased to have it back again. Other head torches that I have really do not compare! I would like to thank you for your assistance and your service really has been truly excellent. I have recommended that a colleague buys a Lenser torch through you for use on his boat.
Thanks again,
Dan

Thank you very much!
I'll return previous orders in case they arrive. I also recommended some of my colleagues to.
Thanks again for all the help. You guys have been very helpful and BRAVO Rodrigo

Thank you for this great customer service!
Regards
Alexander K

Dear Brightlites,
I'm very glad I bought the torch in your shop and that you have such excellent customer service. I look forwards continuing to be your customer in the future.
Regards,
Elena

I am very impress with your customer support and your quick dispatch of purchased items.
Regards
Arassen

Dear Brightlites,
On Wednesday the package arrived. I have tested the new battery pack and I am very happy with it! Thank you for this great customer service.
Regards,
Mr Kaiser

Hi,
Ordered additional items Friday, received on Saturday morning. First Class service.
Thanks
Richard

Hi, today I've received my order, everything was perfect and the delivery time is really really fast. This mail also to give you feedback about delivery service (that I'm considering very good) I'll be on your site for shopping again, thank you. Sorry for my bad English.
Best regards.
Roberto.

Thanks again.
I was pleasantly surprised by the excellent level of service you have provided today, wanted to make sure it did not go unnoticed.
Kind regards
Jonathan